External parties may need to connect remotely to critical infrastructure control networks. This is to allow manufacturers of equipment to maintain the equipment when a fault is experienced that cannot be fixed in the required timeframe using any other method. Access to external parties should only occur in extraordinary circumstances, and should only be given at critical times where access is required to maintain the quality of everyday life in Australia.
The remote access protocol can be found on our resources page and is broken into three sections:
This document will be reviewed and updated at least twice a year. Always check the date and version number on the document.