Report an incident

We encourage major businesses to report cyber security incidents to us.

This allows CERT Australia to form a more detailed view of cyber security threats and make sure businesses receive the right help and advice.

All information provided to us is held in the strictest confidence.

CERT works in the Australian Cyber Security Centre, sharing general cyber threat information with other key cyber security agencies and our international counterparts. This means we are very well connected and informed, and well placed to help businesses protect themselves from cyber attacks.

How to report an incident

  • Call the Hotline on 1300 CYBER1 (1300 292 371), or
  • email info [at] cert.gov.au (monitored during business hours)

(Note: if you require urgent assistance, please call the Hotline which is operational 24/7)

For more information about how we coordinate the disclosure of vulnerabilities between individuals, businesses and vendors refer to our vulnerability disclosure coordination policy.

Report to law enforcement

If a business suspects it has been the victim of cyber crime report it to the police and the Australian Cybercrime Online Reporting Network.

Cyber crime involves the unauthorised access to, or impairment of, computer systems and may constitute an offence under the Commonwealth Criminal Code Act 1995 and/or state and territory criminal laws.